The Task4less Platform and related services provided by Company, the Site, and Apps, including without limitation communications and information (whether in writing, orally, or otherwise howsoever) provided by Company to potential and actual Taskers and Clients (both as defined at Section 1) in relation to the services, together are hereinafter collectively referred to as the Task4less Platform.
Task4less Platform connects Taskers with Posters: The Task4less Platform is a web-based communications platform which enables connections between Customer and Taskers. Customers are referred to as Poster who are individuals to obtain short-term task services (Tasks) from Taskers and are therefore, clients of Taskers, and Taskers; are individuals and/or businesses seeking to perform Tasks for Clients. Clients and Taskers together are hereinafter referred to as Users. If you agree on the terms of a Task with another User, you and such other User form a Service Agreement directly between the two of you.
The Task4Less service allows users who need help completing a variety of tasks such as home cleaning, plumbing, Home cooking, Beauty and care, photography, moving, and other general tasks as further described on the Website. Poster can connect through the Website or Task4Less App with Taskers who have registered on the Website as able to complete certain tasks, and who want to complete the tasks. You can use the Service from a computer or a mobile device if you have downloaded the Task4Less App. Poster and Taskers are collectively referred to as Users.
How Task4less Service Works:
Posting Task Poster can post the task by providing information about the task, location of the task performed, date and time of the task, personal information and credit card detail. Taskers can accept tasks posted on the Task4Less App based on qualifications, availability and geographic proximity. Once a Tasker has accepted a task, the Tasker will call and text the Poster to get more detail about the task and confirm the time and place for the task.
Assigning Task:Once a task has been posted by the Poster, Taskers can accept tasks posted on the Task4Less App based on qualifications, availability and geographic closeness. Once a Tasker has accepted a task, the Tasker will call the Poster to confirm the time and place for the task. The Tasker and/or Poster can also contact support center by contacting us at (help@Task4Less.com) if there are any issues.
Re-Scheduling Task: If the Poster reschedules the task within 24 hours of the start time, there is a $10 fee for a single booking. Nothing will charge, if task re-schedules before 24 hours of the start time.
Cancellation Task:If the task has been assigned to the tasker and the poster cancels the task before 24 hours of the schedule start time, then there is no fee. If the task has been assigned and the Poster cancels 4 and 24 hours of the start time, there is a $20 fee. If the task has been assigned and the Poster cancels between zero and four hours of the task start time, there is a $30 fee.
Note:;Task4Less reserves the right to waive the Re-scheduling and cancellation fees under circumstances it deems, in its sole discretion, to be suitable. The decision of Task4Less to waive such cancellation fees shall be deemed as final.
Tasker Non-Attendance: If a Tasker fails to show up to perform a assigned task assigned, Task4Less has the right to suspend the Tasker and charge a 100% of the Task value from the Tasker earnings or recover this from him/her. Task4Less decision will be final.
Completion and Billing of a Task. Poster will be charged when task will complete and the final amount of the Services to the Poster payment card. The Poster will be charged a payment processing fee as well. Note that the payment processing fee is approximately 2.9% plus 30 cents of the total transaction but could change, as determined by our payment processor.
Task Disputes: Posters have 24 hours from completion of the task to file a dispute. Disputes may be filed by calling or emailing us and providing us with evidence such as photographs and description. Task4Less will take fourteen (14) days to review and provide a response to any complaints. Any decision by Task4Less will be deemed final.
Prohibited Acts.Users are not permitted to exchange contact information (including phone numbers, emails and full names) or post contact information on the Service prior to a task being assigned. Once a task has been posted, Taskers will receive location information and contact information for Posters to facilitate completing the task. Please respect the privacy of other Users of the Services and only use personal information to the extent necessary to perform the Tasker Services.
Prohibited Services.The following is a non-exhaustive list of the type of services that are prohibited from being requested, offered, negotiated or completed in relation to the Service by Users:
any service that would violate the law, rules, regulations, orders and/or legal rights of any person or entity in the jurisdiction of the Poster or the Tasker or in any other applicable jurisdiction, including without limitation, criminal laws and labor and employment laws; any service that encourages or facilitates illegal activity; pornographic or obscene services including sexual and escort services, offers and solicitations of prostitution, and pornography; any services or contracts that the Poster has no legal right to request or that the Tasker has no legal right to perform; lottery, raffles, sweepstakes entries any services that would harm children or minors affiliate marketing, multilevel marketing or pyramid schemes; and services related to spam, or unsolicited services or products, or false, misleading or fraudulent services.
Fees and Payment Terms:
Task Fees.Upon the creation of a Task Contract, the Tasker owes Task4less the Service Fee. The Service Fee will automatically be deducted from the Agreed Price held in the Escrow Account. The task fees are pre-determined by Task4Less in its sole discretion. By posting a task, the Poster agrees to pay the task fee, and any electronic fund transfer fee charged by the payment processor. Payments are done only using credit, debit cards on the Website or Task4Less App. Task4less may restricts User account until all fee are paid.
Taxes.Taxes are not included in the Task fee. Taskers are responsible for paying any applicable tax, duties or tariffs on the task.
Refunds.Task4Less offers competitive prices, therefore, bookings are final (subject to the cancellation policy above); accordingly, is not the policy of Task4Less to issue refunds. In any case, if Poster is entitled to a refund, the Tasker will be liable for the same. Task4Less will charge the Tasker the complete amount of the charge back for the applicable transaction.
Task4Less Fees.We are not charging fee from the posters to post the task and all service are free of charge. All tasks are dealt as credit tasks, i.e. the estimated cost is pre-approved at the time of posting of the task. Taskers are not allowed to take cash from Posters for any tasks completed in connection with the Website or Service, and Posters should notify Task4Less if any Tasker requests cash payments for the Tasker Services. Task4Less has the right to withhold payments from Taskers if there are any complaints or disputes between the Tasker and a Poster. Task4Less will facilitate all disputes between Posters and Taskers and Task4Less decision will be deemed as final and cannot be challenged. Taskers are NOT allowed to contact Poster directly in the event of a dispute.
Changes to Task4Less Fees.Task4Less reserves the right to change the Service Fee or implement charges for other features of the Service as indicated to Users from time to time. Any revised fees will take effect 15 days from the date of posting on the Website or notification to your account.
Insurance Coverage: Task4Less provides insurance coverage in the event of property damage or bodily injuries. All coverage is subject to our insurance policy, terms and conditions and all coverage decisions will be taken by our provider. Although we hope that in the event of an incident our insurance policy will provide coverage, we cannot make any guarantees that any incident will be covered. In the event of an incident, we ask that you promptly notify us by submitting an incident notification form. (It is also depending on terms and conditions of Insurance company).
User Generated Content: is defined as any information and materials you provide in connection with your registration for and use of the Task4less Platform, including without limitation that posted or transmitted for use in Public Areas. You are solely responsible for user Content, and we act merely as a passive conduit for your online distribution and publication of your User Generated Content. You acknowledge and agree that Task4less is not involved in the creation or development of User Generated Content, disclaims any responsibility for User Generated Content, and cannot be liable for claims arising out of or relating to User Generated Content. Further, you acknowledge and agree that Task4less has no obligation to monitor, review, or remove User Generated Content, but reserves the right to limit or remove User Generated Content on the Task4less Platform at its sole discretion. Users acknowledge that by using the Service, they may be exposed to materials that are offensive, indecent or objectionable. Under no circumstances will Task4Less be liable in any way for any materials, including, but not limited to, for any errors or omissions in any materials or any defects or errors in any printing or manufacturing, or for any loss or damage of any kind incurred as a result of the viewing or use of any materials posted, emailed, transmitted or otherwise made available via the Service or for any loss or damage arising from a third party security breach or cyber attack on Task4Less servers or databases.
Reviews: If You provide Task4Less with any suggestions, testimonials, comments or other feedback relating to any aspect of the Website, Task4Less App and/or Service (Feedback), Task4Less may use such Feedback in the Website, the Task4Less App or in any other Task4Less products or services (collectively, Task4Less Offerings). Accordingly, You agree that: (a) Task4Less is not subject to any confidentiality obligations in respect to the Feedback, (b) the Feedback is not confidential or proprietary information of You or any third party and You have all of the necessary rights to disclose the Feedback to Task4Less, (c) Task4Less (including all of its successors and assigns and any successors and assigns of any of the Task4Less Offerings) may freely use, reproduce, publicize, license, distribute, and otherwise commercialize Feedback in any Task4Less Offerings, and (d) You are not entitled to receive any compensation or reimbursement of any kind from Task4Less or any of the other users of the Website in respect of the Feedback.
Posters have the option to provide reviews on their experience with Taskers using our star rating system and/or written comments (Tasker Feedback). Tasker Feedback will be posted on Tasker profiles which may be viewable by other Users.
Limitation of the Liability: Except for liability in relation to breach of Non-excludable Condition, to the extent permitted by law, Task4less specifically disclaims all liability for any loss or damage of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (including, without limitation, loss or damage relating to any inaccuracy of information provided, or the lack of fitness for purpose of any goods or service supplied), arising out of or in any way connected with any transaction between Posters and Taskers.
Except for liability in relation to a breach of any Non-excludable Condition, to the extent permitted by law, Task4less specifically denies all liability for any loss or damage (actual, special, direct, indirect and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed (including, without limitation, loss or damage relating to any inaccuracy of information provided, or the lack of fitness for purpose of any goods or service supplied), arising out of or in any way connected with any transaction between You and any Third Party Service provider who may be included from time to time on the Task4less Platform.
Except for liability in relation to a breach of any Non-excludable Condition, and to the extent permitted by law, Task4less is not liable for any Consequential Loss arising out of or in any way connected with the Task4less Services.
Task4less liability to You for a breach of any Non-excludable Condition (other than a Non-excludable Condition that by law cannot be limited) is limited, at our option to any one of resupplying, replacing or repairing, or paying the cost of resupplying, replacing or repairing goods in respect of which the breach occurred, or supplying again or paying the cost of supplying again, services in respect of which the breach occurred.
Mediation and Dispute: Task4less encourages you to try and resolve disputes (including claims for returns or refunds) with other Users directly. Accordingly, you acknowledge and agree that Task4less may, in its absolute discretion, provide your information as it decides is suitable to other parties involved in the dispute. If a dispute arises with another User, You must co-operate with the other User and make a genuine attempt to resolve the dispute.
If you are dissatisfied with the performance of any Tasker services, you must report the issue within twenty-four (24) hours. If you do not report an issue within that time period, you waive your right to dispute the issue. Task4Less is not responsible for refunding or reimbursing any User for fees paid to another party. Additionally, because Task4Less is an online marketplace only, we ask that you first attempt to resolve a dispute with a Tasker. You can contact Taskers directly by text message or by calling the number listed for the Tasker in the app. If you are unable to resolve a dispute with a Tasker without Task4Less assistance, then if Task4Less considers a complaint valid and such complaint relates to non-attendance, abusive or unprofessional conduct by You, Task4Less may, in its sole discretion, intervene and assist with mediating the dispute. Although we make attempts to solve disputes amicably, we make no guarantees that we will be able to solve any disputes between Users.
Release:Task4ess does not supervise or control interactions between Posters and Taskers, therefore, does not control credit card companies or other payment processing companies, and because Task4less does not screen or monitor the completion of tasks, and because Task4less cannot guarantee the true identity, age, or nationality of Posters and Taskers, and because Task4less has very limited control, if any, over the quality, safety, morality, legality, truthfulness or accuracy of various aspects of the Website. You agree that You bear all risk and you agree to release Task4less (and their officers, directors, shareholders, agents, employees, affiliates, subsidiaries, and third party partners) (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, now and in the future, arising out of or in any way connected with Your use of the Website, Your third party transactions and in connection with Task4less resolution of any disputes between Posters and Taskers. You further waive any and all rights and benefits otherwise conferred by any statutory or non-statutory law of any jurisdiction that would purport to limit the scope of a release or waiver. Posters and Taskers are solely responsible for verifying the identity of Posters and Taskers that they engage with and should take necessary precautions to ensure their safety and security when engaging with them.
Availability & Updates: Task4less may alter, suspend, or discontinue this Website at any time and for any reason or no reason, without notice. The Website, Service and/or Task4less App may be unavailable from time to time due to maintenance or malfunction of computer or network equipment or other reasons. Task4less may periodically add or update the information and materials on this Website without notice.
Security:Information sent or received over the Internet is generally insecure and Task4less cannot and does not make any representation or warranty concerning security of any communication to or from the Website or any representation or warranty regarding the interception by third parties of personal or other information. You are responsible for safeguarding the password that you use to access the Service and you are responsible for any activities or actions under your password. You agree to keep your password secure. Task4less will not be liable for any loss or damage arising from your failure to comply with these requirements.
March 2nd 2019